Indition Call Center CRM

A CALL CENTER PLATFORM

THAT COMBINES LEAD ENGAGEMENT AND CRM INTO ONE SIMPLE APPLICATION

Indition CRM for Call Centers gives valuable insight for each customer in one simple dashboard. Multi-Agent teams can access customer accounts and make quick decisions on the fly providing unparalleled customer support, while improving operational efficiency.

  • Data Import
  • Deal & Lead Management
  • Activity Tracker
  • Sales Goals
  • Native Mobile Apps
  • Leader Boards
  • No Software or Hardware

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CUSTOMER MANAGEMENT FOR YOUR CALL CENTER AND SALES TEAMS

  • View all customer information in one simple window. 
  • Customizable and extensible.
  • Reduces time to handle calls with increased efficiency.
  • Simplifies the return merchandise authorization and processes.
  • Allows call center agents to manage online transactions for customers.