TECHNICAL SUPPORT & MAINTENANCE

We provide professional ongoing website support and maintenance services covering everything from a simple template change to installing latest software patches and upgrades.

MONITORING & SECURITY UPDATES

Your security is our top priority. We install the latest antivirus software and employ robust security measures to prevent hackers and security threats. Additionally, we provide a comprehensive monitoring plan to stay completely in tuned with your website's security and activity.

CONSULTATION & TRAINING

Get to know your eCommerce website or shopping cart better. Our team of experts reduce your time to market and ensure you are using your technology as effectively and efficiently as possible. We offer on premise of virtual strategy, implementation, platform training and support.

Our eCommerce Maintenance & Training Services primarily include:

  • Code audit & rescue
  • Upgrades & updates
  • Module installations
  • Google Analytic reports
  • Site monitoring & outage resolution
  • Template changes
  • Server changes
  • Fix existing or create new forms
  • Product additions & removals
  • Payment gateways
  • HTML/CSS changes
  • Banner creation for new arrivals/special promotions
  • Voice & email support
  • Campaign development & management
  • Training courses & materials

Self-Managed As DesiredSUPPORTED AS NEEDED

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